In The News: A Q&A with Seniorlink about support for family caregivers

Jay V. Patel, Seniorlink's Clinical Transformation Officer, was interviewed by HomeCare Magazine for their February issue. The discussion covers data from Seniorlink's Falls Management Program. 


In 2012, our Caregiver Homes business conducted refresher training on the importance of identifying and documenting falls in the home.

The training helped our care teams coach family caregivers on what to look for to prevent and document falls more accurately, in a timely manner. Following this intervention, we initially saw a short-term increase in our rate of falls, but this was expected given our focus on accurate documentation.

During the past eight quarters, we have seen a steady decline in the fall rate. The decline in fall rate has nearly halved from 1.6 falls per 1000 days in 2013 to 0.83 falls per 1000 days in 2016 (year to date). This is a significant number, given the health and financial implications associated with a fall.

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